Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature made available with the Virtual Private Servers and the dedicated servers includes.
Besides having more resources, a very good reason why you may get your own web server and use it instead of a shared Internet hosting plan is the fact that you could install and run a large selection of software. With a shared account, you can use programs, that don't require root access and aren't set up server-side, so in the event that you require particular software for your web sites, you can't do the installation on a shared server. This is not so with a server of your own in which you are able to install anything you want. The downside is that you may not have much experience and dealing with your own machine is more difficult that managing a shared web hosting account in which the service provider handles the majority of things. That's why we offer an extra service for our server plans called Installation & Troubleshooting and you may take advantage of it any time that you come across any issues with the supervision of your server.
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Installation and Troubleshooting in VPS Hosting
The upgrade features 1 hour of custom work on your hosting server, so in case you acquire any of our
virtual private servers solutions, you can take advantage of this service and have our administrators do various tasks that you are unable to perform yourself or you simply have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any program that doesn't work efficiently for some reason. You can add the upgrade to your plan as often as you desire depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your hosting server too, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.
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Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our
dedicated hosting services and as long as you add it, our knowledgeable admins shall be able to help you with everything on your hosting server. For example setting up any third-party software that you may want to use on the web server and troubleshooting any script which functions badly or does not run at all. Our upgrade comes with one hour of work and in case a particular task is not very time-consuming, we'll add the remaining time to your account. You shall be able to discover how many minutes are left in your billing CP and use them anytime you require assistance again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you need something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you require support later, you could add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but in case you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.