If your web hosting company supplies live chat support, you'll be able to speak with an agent live and learn helpful info or get an issue resolved in a very timely manner. The advantage of using chat instead of calling to consult with a live person is that you will need just a computer with access to the web, which means that you won't pay any fees in case you're in a different country or state. What's more, it is much simpler to copy and paste data such as domains, usernames or error messages in other words details that are sometimes difficult to provide to the other party over the phone. The live chat is also a considerably faster approach to contact your web hosting provider's support team in comparison to using a ticketing system. Last, but not least, if some situation needs some more time to be taken care of, you're able to do something else while you wait for guidance on the live chat, so you won't waste time - something that is not possible when you are on the telephone.
Live Chat Support in Cloud Web Hosting
We supply a live chat support service for all of the Linux cloud web hosting services that we offer and we're able to help you with almost everything live. If you do not have an account with us yet, we will provide you with more information about the plans to help you to get the most suitable plan. If you are an existing client, we can help you with any billing or general matter as well as with numerous common tech troubles, for instance an e-mail address installation in a desktop email client. In case you can't give us a call for some reason or you're in a country where we do not have a local phone number, the live chat is the best option to get in touch with us. Certainly, some problems require extra time to investigate and test, so you will need to open a ticket to our technicians, but nonetheless, we're able to save you time and help you with numerous problems on the chat.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is accessible to all of our potential and current clients. In case you're searching for a new hosting account, you are able to chat in real time to one of our agents and receive more information about our Linux semi-dedicated services so as to choose the optimal plan for your sites. If you already own an account with us, we will support you in a very timely manner with billing, general and first-level technicalissues. Even though in some instances you will have to open a ticket as there are problems that cannot be resolved on the live chat, we will be able to help you with lots of standard jobs, for instance setting up an email account in an email client or forwarding one domain name to another. Thus, you will get timely assistance and you will save many hours.