Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour answer guarantee with all of our Linux cloud web hosting services packages, meaning that every single help question you email is going to be reacted to in less than 1 hour maximum. Our support staff members are taught to promptly deal with any situation and to provide you with reasonable information on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any problem you might have to do with Botlix Host’s solutions. We have now employees working most of the time to generate instructions whenever required. You can use the ticket system or drop a message at any moment, or grab the phone or use the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guide while performing tasks within the Control Panel, it is possible to always just click the Help control key and track down your query in the selection of articles that will show up. We have also turned almost all content articles into video lessons. The collection of educational videos will load if you click on the Videos button available in the top right angle.