Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section incorporated into our Hosting Control Panel. It boasts an ever–enlarging knowledge base with regularly asked questions and detailed instructional articles written by our skilled client support staff.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of instructional video tutorials that visually illustrate how to rectify a common problem connected to your Linux cloud web hosting services account. You’ll find the tutorials in the Help section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock technical support service and include a 1–hour ticket response time guarantee. Our accomplished technicians will be online for you 24–7 and will solve any problem that you might possibly face within less than 1 hour after the trouble ticket submission. In most instances, a reply will be provided to you within 20 minutes.