1 hour ticket response
We are dedicated to delivering a swift and proper reply to each trouble ticket posted by a user. Our skillful help desk staff members will examine your issue and will offer you the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average client support ticket response time has proven to be 20 minutes.
A Top–Class Customer Support Service
Each member of our support staff has lots of years of experience in the Linux cloud web hosting services industry and the majority of them have worked for us for at least 5 years. They all are prepared to reply to all your requests in the most professional manner possible.
An Easy–to–Browse Help Section
Built into the Hosting Control Panel is an easy–to–navigate Help section, which features a variety of information sources. You can browse through a regularly updated knowledgebase featuring web hosting account management articles and web site administration articles, check out our how–to video tutorials or take a peek at our F.A.Q. section.
