Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Warranty

  • Each ticket you submit to our tech support crew will be replied to within approximately 60 mins. The regular issues will be answered immediately. However, if the service request you have sent requires aid from a qualified admin technician, we will address the ticket to him and will inform you about the delay.

  • Top quality support service
  • Qualified Technical Assist Service

  • We offer around the clock tech help and support via a lightning fast ticketing system included in your Control Panel. You’ll be able to write to us anytime about any of the packages that come pre–configured on the virtual server, including the desired Linux OS version, the server administration panel and our custom produced Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Hosting Control Panel that is included absolutely free in your virtual server, you’ll find a content rich Help zone, consisting of all you should learn about taking care of your websites and applications. We have added a wide selection of how–to content articles and video courses that display the common website administration duties in an understandable fashion.